All you need to know about our various Wellbeing services
We are considered experts by clients and the built environment sector, in designing for Wellbeing. We help our clients turn architecture and interior spaces into positive influences on people, businesses and the environment, while improving financial bottom lines, benchmarks or home life efficiency.
Our differentiator is our understanding of how to successfully integrate an approach for human Wellbeing within the design and delivery of a high performing environment. Because we understand the intricacy of users, and combine this with a forensic approach to buildability and structures, we can simplify with rigour still intact.
Wellbeing is not something we will give to you or any users of the spaces we are designing for, but we do end up improving your levels through the process.
Our services around Wellbeing can be as simple as opening up the issue itself to a group to support their own levels through meetings, workshops or webinars. Knowing what Wellbeing is, is the first step to having a chance of experiencing it. Most people do not have a clear idea of what it would mean for themselves. We can help clarify this and support you to increase the times you experience Wellbeing.
Using our evidence and reliable methods to create a stunning and high performing design that supports Wellbeing is a very popular service of ours. The types of projects vary but the user centered design approach is applicable to all types of spaces and places.
Waiting for a new building to support your occupants wellbeing is not recommended, as low performance and lack of resilience doesn’t wait. There is not a one-size fits all so knowing how to pick a building and know how it will provide the most important characteristics for you is something we specialise in. Through our methodology ‘a better place’ we have created a way to systematically benchmark and inform strategic decisions and link them to the performance on your organisation.
‘a better place’ is a wellbeing evaluation framework for interior environments. It provides clarity on how to harmonise the occupied spaces with employee needs, to support their wellbeing and enable highest productivity and value returns. It allows you to identify and create effective spaces where people can feel and perform at their best, while identifying opportunities for operational cost efficiencies and organisational growth.
Our wellbeing evaluation and integration study is location-specific and consists of four parts:
- People survey: Who are the Users? We conduct specialist questionnaires, workshops, one-to-one interviews and observations to create your User Profiles and define optimum/good performance. We will establish how a) your staff view their working environment and measure its impact on job satisfaction and performance, and/or b) how your customers view their experience and engagement within your space and impact their buying behaviour.
- Space survey: What is the current performance of your physical space against good practice? We will conduct a thorough assessment of your space’s layout and furniture, design character and presence of biophilia, as well as the key elements that affect wellbeing, such as light, air quality, temperature, humidity, acoustics and visual effects. This survey can take place in your existing space, your empty new premises, or from the design drawings if it is a new build.
- Insights & Recommendations: What key spatial features need improvement to support the good performance of Users? Identify specific opportunities to integrate and enhance User wellbeing, space enjoyment, health benefits as well as operational cost efficiencies.
- Value and ROI: What value can these spatial improvements return to the business?
We create the link between your space and value return to assist effective leadership and decision making.
When to perform ‘a better place’ wellbeing evaluation?
- As a one-off or annual audit of your existing space
- When designing your new interior environment
- As a solution to build staff productivity or customer engagement following poor business performance
- Changes in the business which impact the functionality of the space and offer opportunity for culture evolution
- Before starting the search for a new space, to ensure it comes with the right features for your business
- Business restructuring
- Tired space – it is “time for a change”
- Rent review / lease ending; opportunities for both sides to collaborate
- Estate portfolios – when planning an asset value review
Owners and Occupiers
Our specialist team can work alone or as part of a wider team to advise you on your existing or future property needs that will ensure it supports occupant wellbeing. We can review proposed plans, or create plans, we can advise other designers and consultants in the work they are doing, and we can work with your occupants themselves to identify how Wellbeing can be supported for them.
Our consulting services can be in the form of workshops, design reviews or on-line/digital engagements.
User Profiles are the core tool recommended by us to enable design harmonisation with occupants. We develop the contents of each for project specific needs as well as retain the core form that ensures designs will reflect human needs and drivers.
Product Manufacturers are keen to re-align their existing and new designs to wellbeing. We are regularly approached by such organisations to support a move towards integrating wellbeing into their operations, culture and product/service.
Work around Wellbeing tends to leave all involved in a better place than they were before. We find that the value of undertaking a project around Wellbeing has a wider return than just the project it is initially brought in for.
Happy faces and a sense of calm include some of the feelings shared by previous clients.
If you are a professional that wishes to specialise or up-skill in wellbeing and through the design process, then we recommend that you look into the Design for Wellbeing on-line training course. This is created and delivered by Elina Grigoriou, is setup to integrate in a busy life, and is packed with practical tasks and examples which help you to be ‘job ready’ as you go through the whole course.
For more information please follow this link here…
For tailored, shorter or issue specific training services, please contact us to discuss your needs in more detail and form a scope that meets your situation and audience.
To order a copy please follow this link or search for it at your favourite local bookshop!
Good design helps you maximise the value of your biggest assets: your property, your people, your clients.
Research indicates that improved indoor air quality increases productivity by up to 11%, while daylight access in offices increases individual productivity by up to 15%.*
People who work in environments with a high wellbeing factor are high performers, and:
- are more productive
- demonstrate greater flexibility and creativity
- have higher levels of engagement
- are healthier and likely to have fewer days off work due to sickness
- respond better to difficult feedback
- make more positive judgements about others
- have a happier work and home life.**
*Building Research published study by Carnegie-Mellon University 2008, 15 individual case studies analysed for periods of 1985 – 2000, by Vivien Loftness, Center for Building Performance & Diagnostics.
** Source: new economics foundation, 2011