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‘a better place’

Matt Still & Elina Grigoriou

Last week we had the pleasure of welcoming a number of clients and industry partners to the launch of our new service called ‘a better place’.

‘a better place’ is a wellbeing survey and value metrics study, providing clarity on how to harmonise spaces with peoples’ needs, to support their wellbeing and enable highest productivity and value returns. The study comprises of four parts, each of which can be adopted on its own and enhance a project’s wellbeing impact.

How does this engage in the current design process?
There are four stages that make up the whole study; each one can be integrated into the current design, delivery and operation of an interior space. The study has origins in workplaces but applies in living, leisure, retail and healthcare environments.


How does it benefit me? (…we hear you think!) 
• Tenants/Occupants: understand how your existing or proposed space design supports your staff and client comfort and wellbeing, maximising productivity or encourages repeat visits in retail and hospitality spaces.
• Landlords: identify the features that support your tenants and help them make the most of their most expensive cost.
• Designers/Consultants: up-skill and enhance the design proposals you are working on with the know-how and reasons behind an approach for wellbeing. Balance your sustainability decision making to include wellbeing factors.
• Contractors and material suppliers: understand how to meet the design specifications and needs for wellbeing both in the delivery of a space and the development of products.

Why care about wellbeing?
If doing ‘the right thing’ is not enough, the payback towards an organisation’s growth and brand value should be a logical driver. The question is, how much good is enough or too little to support sustained growth?

According to the new economics foundation, people who work in environments with a high wellbeing factor are high performers, are more productive, have higher levels of engagement and are healthier; hence, likely to have fewer days off work due to sickness.

Feedback from our own projects where users were surveyed following occupation, confirmed that 8/10 workers felt they performed better in the new space designed to support wellbeing than their previous workspace.

How are we providing clarity?
We clearly identify the actions and decisions available in the design process which support the wellbeing of occupants.

Step by step approaches are provided to enable actions at both a broader strategic and micro delivery level, supporting client decisions and designer/engineer/contractor specifications and actions.

We look at people and the spaces they are in before or after a renovation/move, or during normal annual reviews. We can just review the user feedback and space, or provide insights and convert to value returns.

The four stages are as follows:


If you would like to find out more about ‘a better place’ please have a look here or get in touch with us on +44 207 580 0611 or



Why are user profiles important within interior design?

Understanding the impacts on occupants' wellbeing is important and part of the clarity sought on

What is design for wellbeing?

What does design for wellbeing actually mean? Design for wellbeing focuses on creating spaces


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